A Better Way to Manage Customer Experience
نویسندگان
چکیده
منابع مشابه
A better way to manage risk.
Through an innovative new policy forged with a single insurer, Honeywell is consolidating risks as diverse as fire protection and currency fluctuations--and saving a bundle.
متن کاملFramework to Manage Customer Enquiries for SMEs
For most Smaller Manufacturing Enterprises (SMEs), how to manage customer enquiries at the customer enquiry stage is of great importance to maintain the competitive advantage and secure future customer orders. A lack of coordination between marketing/sales and production at this stage often leads to confirmed orders being delivered later than promised and/or being produced at a loss. In the pap...
متن کاملEmpowering HCI Students to Better Manage their Learning Process through a Flipped Classroom Experience
This position paper presents observations from a flipped classroom experience of teaching an HCI bachelor course at the University of Trento (Italy) in Fall 2015. Students were provided with conventional lectures, digital learning materials in Moodle, and a collaborative prototyping platform for supporting project work over the 2-months course duration. Overall, students highly appreciated the ...
متن کاملAn original Way to Manage Medical records
Medical records have been used for a long time with different forms, aims, and usages. This heterogeneity is the result of different professions, ways of working, and needs. It is but prejudicial to querying and sharing data and documents. Moreover, we consider that the system must be as close as possible to a more classical, noncomputerized way of working, such as paper-based medical record, a...
متن کاملAn emergent way to manage patients.
escalation and patients are investigated with more sophisticated tools than ever before. However, it is also an era of budget restrictions in which healthcare policies pressure physicians to have a more efficient and economic way to provide services. Although organizing healthcare is a time consuming effort for the already overwhelmed physicians, it does seem to pay off by increasing control of...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: California Management Review
سال: 2017
ISSN: 0008-1256,2162-8564
DOI: 10.1177/0008125617695285